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Frequently Ask Questions

Below are frequently asked questions, you may find the answer for yourself.

Shipping

We offer a variety of shipping options to meet your needs: 

Standard Shipping: Delivered within 5-7 business days

Expedited Shipping: Faster delivery, usually within 2-3 business days

Express Shipping: For urgent orders, delivery is typically within 1-2 business days

Shipping costs will be calculated at checkout based on the delivery method you choose and your location. You will also receive tracking information for your shipment once your order has been processed and dispatched.

At this time, Ever Pure Botanics only ships within INDIA and does not offer international shipping. We’re working hard to expand our reach and hope to offer global shipping options in the future. Please check back soon for any updates on our international shipping availability.

The delivery time depends on the shipping method selected at checkout: 

Standard Shipping: Typically arrives within 5-7 business days

Expedited Shipping: Delivered within 2-3 business days.

Express Shipping: Fastest option, usually arriving within 1-2 business days

Once your order has shipped, you will receive a tracking number so you can monitor your package’s progress in real-time. Delivery times may vary depending on your location and the shipping method selected.

Payment

We accept a variety of payment methods to make your shopping experience as convenient as possible: 

Credit Cards: Visa, MasterCard, American Express, Discover 

Debit Cards 

PayPal 

Apple Pay (for applicable devices) 

Google Pay 

All payments are processed securely through trusted payment gateways, ensuring your financial information is kept private.

Absolutely! At Ever Pure Botanics, we prioritize the security of our customers. We use industry-standard encryption technology (SSL) to protect your personal and payment information. Our website is regularly updated with the latest security features to keep your shopping experience safe and secure. Rest assured, when you shop with us, your information is in safe hands.

Order & Returns

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We strive to process orders quickly, so if you need to cancel or make changes, please contact our customer service team as soon as possible. To ensure your request is processed, reach out to us via email at support@everpurebotanics.com or call our helpline at [phone number]. We can only cancel or modify orders before they have been shipped. Once your order has been dispatched, we're unable to make any changes

No, you do not need an account to place an order. You can check out as a guest. However, creating an account with us offers several benefits, including faster checkout, order tracking, and access to special promotions and discounts. We recommend creating an account if you plan to shop with us regularly.

Once your order has been shipped, you will receive a tracking number and a link to track your shipment in your order confirmation email. You can also track your order by logging into your account on our website and navigating to the "Order History" section. If you have any questions or concerns, feel free to reach out to our customer support team.

Placing an order with Ever Pure Botanics is simple! Just follow these steps: 

  1. Browse our website and select the products you’d like to purchase. 
  2. Once you’ve found a product, click on it to view more details. 
  3. Select the quantity and click "Add to Cart." 
  4. When you're ready to checkout, click on the cart icon at the top right of the page. 
  5. Review your order, then click "Proceed to Checkout." 
  6. Enter your shipping and billing information, and choose your preferred payment method. 
  7. Review your order one last time, and click "Place Order."

You'll receive an order confirmation email shortly after your purchase.

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